Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Sutherland Lodge Surgery
2016-01-05
Person
5
5
0
Written by a patient
Written by a patient 5th January 2016
The duty doctor was very kind and extremely helpful, thank you.
13th January 2016
Response from Sutherland Lodge Surgery
Thank you for taking the time to comment. It is very much appreciated
Sutherland Lodge Surgery
2015-12-31
Person
5
5
0
Written by a patient
Written by a patient 31st December 2015
I only registered with this surgery yesturday and I got an appointment straight away, all everybody at the surgery are very welcomeing and polite and helpfull, I would defently recommend this surgery
13th January 2016
Response from Sutherland Lodge Surgery
We are very pleased that you experienced what we consider to be our normal service. If patients consider it urgent to be seen, we always make sure they are seen by/ or have a conversation with a clinician
Sutherland Lodge Surgery
2015-12-15
Person
3
5
0
Written by a patient
Written by a patient 15th December 2015
I find it very difficult to make appts, they are often weeks in advance or call after 8.00am on the day. I think we should be able to ring up and make an appt for either that day or the next. Its a very busy surgery and the receptionists do a stirling job but I really think we should be able to get appointments at least within a day or two. My husband works as a trade plater and goes out driving for a living leaving at 7.00am in the morning. When he is ill he either has to take a day off hoping to get an appt.
Sutherland Lodge Surgery
2015-12-14
Person
5
5
0
Written by a patient
Written by a patient 14th December 2015
From the first point of contact by telephone the care and attention was exceptional. A credit to the nhs.
13th January 2016
Response from Sutherland Lodge Surgery
High praise indeed. Thank you
Sutherland Lodge Surgery
2015-12-09
Person
4
5
0
Written by a patient
Written by a patient 9th December 2015
Recent visit for flu jab. Easy booking in using the screen. Nurse extremely helpful & provided additional advice for staying healthy in older age!
13th January 2016
Response from Sutherland Lodge Surgery
Thank you for taking the time to make this kind comment. We value our Nurses very highly.
Resources
Short link to review Sutherland Lodge Surgery: http://iwgc.net/ejml9